*We are still shipping orders during COVID-19
Please note that currently, due to COVID-19 delays, our expected shipping time can range between 2 to 6 weeks from the date of receiving the shipping confirmation email. Be rest assured that we are still sending orders out. Shipping time can vary depending on delivery location. Occasionally, in rare circumstances out of our control such as border/customs delays, it may take some additional time for your order to be delivered.
If your order has not arrived beyond 6 weeks from shipping confirmation, then you must contact us via our email firstname.lastname@example.org and we will gladly assist you in tracking your order.
The Vibings team will send you an order status confirmation once your order has been fulfilled and is ready for shipment, with a tracking number included.
Please allow an extended waiting time for the custom neon lights, as these lights are made to order and require delicate handcrafting to be perfected.